Basic Information

Territory Midlands and South Wales

Job ID 13148

Description

Company: Direct to client headcount 
Position: TTM Clinical Specialist Critical Care
Location:  Midlands and South Wales 
Vacancy Type:  Permanent 
Salary:  Competitive

Our client are looking for a TTM (Targeted Temperature Management) Clinical Specialist to work within their Critical Care Division. The successful candidate will be responsible for developing a thorough understanding of TTM in conjunction with our client’s products and their indications across both ICU doctors and nurses in order to fully support and develop the UK business. The role is critical in creating a comprehensive awareness and environment with each customer on the value and role of TTM so that each patient can benefit from this particular therapy.

Key Responsibilities

  • Have a deep understanding of TTM and Arctic Sun with targeted customers by driving professional education and creating internal therapy champions within each account.
  • You will provide extensive field support of targeted accounts during the life cycle of the introduction and protocolising of TTM Arctic Sun treatment.
  • Pre-evaluation, clinical training and installation
  • Intra-evaluation, technical and clinical support, case review and feedback
  • Post purchase training to drive acceptance and utilisation with all stakeholders and its full acceptance as a protocolised standard of care in the institution 
  • Assessment, evaluation and maintenance performance against TTM protocol by utilising CoreConnect to constantly improve practice – track and monitor account performance using agreed actions and metrics
  • You will be responsible to launch and provide clinician training through the Arctic Circle programme to create in account champion(s) with the objective of said champion(s) becoming a localised trainer(s) and advocate for TTM.
  • You will support the UK reference centres and proctor networks and the facilitation of peer to peer communications in support of the sales force including proctor days, local symposia, round table meetings and masterclasses.
  • Clinical support of key national and international clinical trial centres targeted to those centres developing treatment protocols for new indications 
  • Undertake and support “train the trainer“ of in country training initiatives including per diem nurses where applicable 
  • In conjunction with the European Clinical Specialist, provide training updates for the sales force and customers including reviews of key clinical publications, updates on guidelines etc.
  • New hire training in coordination with country management and division 
  • Ad hoc liaison with 3rd party service and repair providers and support of field based product upgrades 
  • In hospital support launch of upcoming new products
Essential Skills 

  • Degree level nursing qualification
  • Field based clinical support experience within the medical device industry
  • Clinical background ideally in an Intensive Care Unit / Operating Theatre or related environment
  • You should be able to provide evidence of an ability to develop strong technical knowledge of critical care products, related procedures and indications
  • Excellent interpersonal skills to effectively manage all levels of interaction with internal and external customers of all levels
  • You should have the flexibility to travel extensively across your dedicated territory
  • Full, clean Drivers License
Background

Our client is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. Our client leads in patient and health care worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures and support the management of diabetes. 
The company partners with organisations around the world to address some of the most challenging global health issues. This company has more than 65,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health. 

Thank you for your interest in Ashfield and our client.