Basic Information

Job ID 13305


Company: Ashfield Engage

Position: Customer Supply Chain Analyst

Location: Reading

Salary: Competitive 

Ashfield Healthcare have partnered with a client to recruit a Supply Chain Analyst in Reading.

Position Title

Customer Supply Chain Analyst

Job Overview

  • Manage and improve day to day stock availability and communications with Agents and Customers.
  • Analyse supply and demand to support conversations regarding supply performance with internal and external stakeholders
  • Play a key role in implementing Supply Chain and Customer initiatives
  • Drive Supply Chain performance by monitoring and improving KPIs
  • Ensure flawless execution of product launches


  • Proactively monitor Wholesaler and Agent depot inventory level to avoid out of stock situations.
  • Manage and maintain product allocations at the agent and wholesaler level.
  • Ensure timely OOS information to internal and external Customers
  • Manage stocks for Product Launches and Discontinuations
  • Manage Customer performance KPI’s and implementing solutions if required
  • Work within the broader supply chain team to develop and deliver initiatives that improve our operational efficiency and wider relationship.
  • Develop collaborative working relationships with key trade customers.
  • Ensure products are launched flawlessly, by working cross-functionally with relevant stakeholders.
  • Act as a source of information regarding Market intelligence gained through Customer feedback, proactively raise opportunities and risks with internal stakeholders

Requirements & Qualifications

  • Experience in a similar supply chain role within a highly regulated market.
  • Order to Cash process knowledge, SD SAP module experience
  • Excellent analytical skills, able to analyse different data sets and identify demand trends. Able to develop, understand and act on business KPI’s
  • Knowledge of Customer Supply Chain processes and systems as well as using ERP, Business Intelligence tools and Microsoft Office. Good understanding of compliance in SOX, and GDP
  • Proven ability to co-operate transversally outside divisional boundaries to ensure the customer experience is maximised


Ashfield is a fast-paced place to work where you will be highly valued. We will give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse. 

It is our people that have made us successful, and we are committed to our values:

Quality, Partnership, Ingenuity, Expertise and Energy. 

Ashfield Engage UK is an equal opportunity employer. Employment at Ashfield Engage will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy

Please note if you have not heard from a member of the resourcing department within 7 days your application has been unsuccessful at this stage.

Thank you for your interest in Ashfield.