Basic Information

Territory North East

Job ID 13729


Company: Ashfield Healthcare
Position: Diagnostic Key Account Manager
Location:  North East
Vacancy Type:  Fixed Term (6-12 months)
Salary:  Competitive

Ashfield Healthcare are proud to be working with our client, a leading provider of breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals. Today they employ 107,000 employees to make a lasting impact on health in over 160 countries worldwide.

Our client are looking for a Key Account Manager to work within the Rapid Diagnostic team, to lead in the move toward POC (point of care) within both a primary and secondary care setting. This will require managing and influencing a wide variety of stakeholders and pathways. Within the role you will work across all levels within the NHS, Public Health and Local Authority settings, focussing on developing key accounts for their products and services in partnership with other business functions.  You will implement national strategies for new and existing products and services, including mapping out and building stakeholder relationships, requiring the ability to ‘sell’ all of the company’s products and services across Primary & Secondary Care sectors. 

Key Responsibilities

  • Development of markets and customers, achieving sales targets, providing general customer service in the various areas of responsibility 
  • Responsibility for the development and execution of the full product portfolio within the area within given business unit
  • The KAM is expected to lead and initiate projects or work as part of a project team as required, demonstrate excellent business acumen and strive to meet and exceed agreed financial and strategic objectives
  • Building up a strong relationship with all stakeholders in key accounts
  • Participating in all sales and marketing meetings as well as all important congresses  
  • Understanding their sales strategies and transferring the UK marketing campaigns to a regional level
  • Ability to articulate issues and business opportunities with relevant customers to secure long term strategic business opportunities
  • Grow the Rapid Diagnostic business in both primary and secondary care setting in line with company expectations, delivering a margin >60% and sustaining a growth rate that is double market growth  
  • Maintain and communicate on a regular basis a view of the strategic landscape within your Region to Commercial Director and Marketing Teams within your division

Essential Skills 

  • At least 5-10 years industry experience with ideally 3-5 years of experience in sales
  • Familiarity with diagnostic industry practices and ideally has familiarity with [market(s) relevant to product line], but not essential
  • Thorough knowledge of UK healthcare industry, NHS and private healthcare providers
  • Consistent track record of achieving profitable growth
  • Demonstrable track record in negotiation success, securing contracts.
  • Working knowledge of leases and managed services
  • Ideally experience delivering change initiatives and facilitating change in a customer focused organisation
  • Ability to think innovatively and not be constrained by current practices
  • Experience in CRM systems 
  • Advanced Excel and PowerPoint skills 
  • Full, clean Drivers Licence
  • Degree or higher in Business, Biological Science or related field


Ashfield is a fast-paced place to work where you will be highly valued. We’ll give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse. It’s our people that have made us successful, and we are committed to our values.

Quality, Partnership, Ingenuity, Expertise and Energy. 

Successful candidates will benefit from a car, laptop, pension, healthcare and an excellent reward and recognition package. Please note that the ability to drive is a requirement of this role.

Please note if you have not heard from a member of the recruitment department within 7 days your application has been unsuccessful at this stage.
Thank you for your interest in Ashfield.