Información básica

ID de la vacante 16339


Company: Ashfield Engage
Job Title: Concierge Representative
Reports To: Business Manager
Direct Reports: NA

An opportunity for a new to industry professional to work in an energetic and fast paced environment. Whereby, utilising digital technologies to arrange and book appointments with healthcare professionals on behalf of medical representatives. 

Key Responsibilities: 

Make outbound calls to target accounts and book appointments with key stakeholders 
Work in partnership with field teams to maximise coverage
Input and update accurate CRM activity 
Achieve call parameters and targets set by Ashfield and the client
Understand and remain updated on the NHS and other relevant authority bodies   
Provide the Business Manager with accurate and timely weekly/monthly activity data
Liaise with all relevant personnel within Ashfield Healthcare Limited and the client company
Adhere to all Ashfield Healthcare minimum standards and SOP’s 
Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines 
To contribute positively to the sales team and broader account team you work within

Essential Skills
Degree level education (or equivalent)
Excellent telephone manner, clear communication skills, a real desire and commitment to consistently over achieve any requirements of the role
To build rapport quickly and the desire to deliver on behalf of Ashfield and the Client
Working knowledge of the NHS environment
Demonstrated ability to: 
o be self-motivated
o plan and organise time effectively
o achieve sales success
Evidence of being able to work in a flexible way to manage shifting priorities


Ashfield is a fast-paced place to work where you will be highly valued. We will give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse.

It is our people that have made us successful and we are committed to our values.

Quality, Partnership, Ingenuity, Expertise and Energy.

Successful candidates will benefit from a laptop, pension, healthcare and an excellent reward and recognition package. Please note that the ability to drive is a requirement of this role.

Please note if you have not heard from a member of the recruitment department within 7 days your application has been unsuccessful at this stage.

Thank you for your interest in Ashfield.

Ashfield Engage UK is an equal opportunity employer. Employment at Ashfield Engage will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy